Office departament

The main tasks of the office:

- Organization and maintenance of branch documents in direct cooperation with other departments and divisions in the prescribed manner;

- receiving and registering written appeals from individuals and legal entities, opening a control card for them, submitting them to the management for a resolution, then delivering them to the executor for execution, reporting to the ministry on a quarterly basis;

- receiving correspondence arriving at the office in a timely manner, checking their completeness and receiving them in the prescribed manner, issuing 1b, 2b, 4b cards and submitting them to the management for a resolution, duplicating the documents that need to be copied and delivering them to the internal control and monitoring department and the executive for control;

- Issuance of exit letters from the branch in the prescribed manner and sending them (via communication department, courier, fax, etc.).